Support Reading FC at all their away games with STAR Travel Services.
Star Travel provide coaches for every Away fixutre both Championship and Cup departing from either the Madejski Stadium or Station Hill, Reading.
All currently available bookings are shown in the Next Away Travel panel on the right. Book early to secure your seat!
STAR in conjunction with Readibus also offer a travel service for the disabled. See below for Home and Away match details.
If you have a question about STAR Travel you may not be alone...try checking our Frequently Asked Questions page.
Welcome to STAR Travel
STAR Travel provide coach travel to all away matches, both league and cup, departing from either the Madejski Stadium opposite the STAR Base or from West Street outside Primark in Reading, using a fleet of modern coaches. The STAR Travel team can be contacted either by the Travel Enquiry line on 07919 931716 between 6pm and 8pm (not for bookings) or by email at firstname.lastname@example.org.
Making a Coach Booking
Currently all bookings are being taken on match days in the STAR Base behind the East Stand, opposite Gate 7. Coach bookings can only be made in person and cannot be made by email or over the phone. We will be open before the match, at half time (access only to those in the East Stand) and after the game. We will also usually be open for bookings on Tuesday evenings (except when RFC are away when we will not be open but on the coach!) from 7.30pm to 9pm but please check this website for updates on opening hours.
Places can be limited, so if you are thinking of travelling by coach to an away game please book early. All coach bookings must be made in advance, please do not leave it until the last minute or turn up on match day and assume there will be seats available. Coach tickets are on sale several weeks before a fixture and the number of coaches are pre-booked based on firm bookings made several days before match day. Unfortunately we are not able to put on extra coaches at the last minute even if there is a demand for it.
Booking Policy: Only STAR members are allowed to travel on coaches organised by STAR Travel. Members will be required to produce their membership card when both booking the coach and when boarding prior to travel. Persons not in possession of a valid membership card may be prevented from travelling. Members may book for groups but, at the time of booking, must be in possession of the membership cards relating to those in the group.
Under 14's/18's Policy: Members must be at least 14 years of age to travel unaccompanied or with another minor, those under 14 must be accompanied by someone aged 18+ to travel with STAR. We no longer operate a dedicated under 18's coach. Please note should under 18's wish to travel with friends they should book at the same time to make sure they are on the same coach as we are unable to arrange 'seat swops'. See further information on under 18's coach travel below.
Reading Town Centre Pick Up Policy: One coach is designated as Reading Town Centre coach, only this coach will pick up and drop off in West Street, Reading outside Primark. Members wishing to travel on this coach must state this at the time of booking. No other coaches will go to the town centre other than this coach.
Important information for Under 18's Coach Travel
Although providing coach travel for unaccompanied young members aged between 14 and 18, following the receipt of legal advice regarding our safeguarding responsibilities travellers aged under 18, who are not accompanied by an adult, will only be picked up and dropped off at the Madejski Stadium.
We appreciate that this decision will cause difficulty for some of our members, which is much regretted, but we take our safeguarding responsibility seriously. We shall ensure that on return journeys, when we are approximately an hour from arrival at the Madejski Stadium, an announcement will be made stating the estimated arrival time to enable young persons time to arrange to be collected.
There are a number of conditions which apply to young persons between the ages of 14 and 17 years travelling unaccompanied, including having been authorised to travel by a parent or legal guardian by completing a Young Persons Authorisation Form (download a copy here). These conditions can be found on our STAR Travel Policy.
A copy of the STAR Travel Policy can be downloaded here which includes our Young Persons Authorisation Form.
Disabled Travel - Home and Away
Reading FC has over 100 wheelchair spaces for wheelchair supporters and many more for people with ambulatory disabilities (i.e. those with walking difficulties, the hard of hearing, partially sighted or learning difficulties). The Stadium are past winners of the National Association of Disabled Supporters (NADS) award for the best facilities in the South. NADS is now known as Level Playing Field, for more information about the organisation including a detailed guide on disabled facilities at all football grounds, check out www.levelplayingfield.org.uk.
Two initiatives have been developed dealing with home games and away matches.
Firstly, for Home Travel, Readibus provides a "dedicated" bus which picks passengers up from home, delivers them to the ground, stays at the ground (thus allowing the driver to stay and watch the match too) and then drops passengers back home. This service is booked on the normal Readibus telephone line up to a week in advance and can take up to 3 people remaining in wheelchairs and 6 other people. In addition, should there be more demand for home games, we will look at making further “dedicated” services available – at the moment any additional passengers/supports can still book on the normal “dial-a-ride” service. Readibus can be contacted on 0118 931 0000.
STAR in conjunction with Readibus are also now offering an Away Travel service to the majority of games this season. This service is being supported by STAR so that prices charged will be comparable with those provided on “official” away travel. The bus can again take 2-3 wheelchair passengers (staying in their wheelchair) plus transfers/helpers and other passengers. As an added benefit, when you book this service, match tickets will be arranged (subject to availability) so that one price will be payable for transport and actually getting into the match.
Because of this, there will be no refunds for failure to travel unless replacement passengers can be found or the ticket’s can be returned to the away club. As the number of tickets provided by the away club is variable, to ensure you get a ticket, bookings must normally be made at least 7 days in advance of the match (preferably earlier if possible). Late bookings can still be made depending on availability.
For passengers living in the Greater Reading area, you will be picked up and dropped off from your home address. Other passengers will be picked up and returned to the Madejski Stadium.
THAT'S IT FOR THIS SEASON....
Thank you to our travel partners Horsemans coaches and Readibus, to all our stewards and those who have worked hard behind the scenes, and particularly to Colin and Mel who have co-ordinated another season of STAR Travel.
We look forward to you travelling with us again next season!
The STAR Travel team is co-ordinated by Colin Bishop, lifelong Reading supporter, STAR Board member and experienced travel organiser. He is supported by a number of volunteers who help with bookings and stewarding on the coaches.
STAR work very closely with our Travel partners Horsemans Coaches who have a fleet of Luxury and Executive Coaches for longer journeys. Their friendly approach and willingness to 'go the extra mile' (excuse the pun!) makes them very much part of our community of away travellers.
You can email the STAR Travel team on email@example.com
if you are not yet ready to join STAR as a full member you can still keep up to date with STAR Travel news as an E subscriber by signing up to receive our regular E-Star Newsletter. Remember you will need to join STAR before taking advantage of STAR Travel services.
We don't share your email with any one else, simply add it below and verify it from the email we will send you. We look forward to welcoming you to our virtual STAR community!