Madejski Stadium, Behind East Stand

What STAR has achieved for Supporters

What has STAR ever done for us?

It’s beefed up supporter representation:

Every couple of months STAR Board members meet with all of the Club’s senior management and can put any issue up for discussion.  Notes of these meetings are posted on the STAR website.  Before STAR was launched this kind of meeting did not happen.
STAR was an active shareholder examining accounts and attending AGMs until the new ownership essentially removed these rights.

STAR continues to examine and provide an annual commentary on the Club’s accounts.

STAR subscribes to update notices from Companies House to keep up to date with any filings detailing loans, charges or changes in directors in the Club and its associated companies.

STAR is an open, democratically accountable and financially responsible organisation.  About 60 people of widely differing ages and backgrounds have held board positions within STAR.
Two STAR Board members have gone to the Football Supporters Federation National Council.
Described by Supporters Direct as a ‘model’ trust / best conversion of a supporters’ club to a Supporters’ Trust.
STAR has worked with the club on fans surveys to improve the questions and the analysis of the results.
Taken up specific complaints and requests of members and other supporters with the football club for successful resolution and now, as of 2016, agreed a standard protocol with the Club for representation of supporters in examining such cases.

It’s run successful campaigns:

Campaigned to keep BBC Radio Berkshire coverage of Reading FC in face of the club decision to drop them.
Created a forum in which fans and stewards could come together and try and solve problems.
Attended all the Safety Advisory Group meetings.
Created a ticketing blueprint for when we arrived in Premier League – our recommendations were largely followed by club.
Negotiated for STAR members to be able to leave their car at Welcome Break motorway service areas and car share from there on the way to home and away games.
Persuaded the club to allow match tickets to be bought at the advanced price up noon on match day rather than cut off the discount on the day prior to the game.
Campaigned against vertical segregation in stadia after the trouble at Wolves in 2003.
Supported with advice and meetings the launch of trusts at other clubs including Southampton, Cheltenham, Farnborough, Crawley, Aldershot.

Campaigned successfully to have paper/ card votes for Player of the Season re-instituted.

Consulted widely on the proposed Royal Elm Park planning application and issued a formal objection based on the lack of car parking provision.

Been granted an Asset of Community Value registration on the Madejski Stadium.

Been part of the successful national Twenty’s Plenty campaign to reduce away ticket prices – which as of 2016-17 will be £20 at the Madejski Stadium.

It’s helped with colour, identity and atmosphere in the stadium:

Organised the Raise the Hoops display in 2006 at the QPR match.
Created the No13 URZ flag and paraded it big games.
Organised and distributed voting forms for the Player of the Season.
Funded and commissioned memorial plaque for Roy Tranter.
Implemented the memorial wall.
Bought a bench for the memorial garden.
And managed to stop the club putting out clappers and rumblestix so often!

It’s sought to respect and embellish the history of the club:

Published ‘Reading Til I Die’ book.
Organised a re-match of RFC’s first game in 1872 at King’s Meadow.
Produced a tourist guide to all Reading’s former grounds.
Participated in Reading Museum exhibitions, talks and loans boxes.
Presented with Football League Championship medal in 2006.
Launched the Steve Death Memorial trophy for the best young goalkeeper in the club.
Organised commemorative trips to Somme 2011, Flanders 2014 and northern France in 2017.
Put Jamie Cureton’s name in space, among the stars! And Murty too.

Launched the STAR Reading FC Hall of Fame in March 2016.

Deposited a run of home programmes from 1964-2006 with the Berkshire Records Office for access and reference by the general public.

It’s improved the coach travel service:

Made it easier to book by constructing the STAR Base as permanent accommodation accessible to fans in all stands.
Stepped in to provide a coach service for unaccompanied minors when the club stopped running the Young Royals coach.
Started and maintained Readibus service for disabled supporters.
Continued to run efficient and good value coach service to all away games – typically 3000 passengers per annum, up to 7000 at peak.
Introduced DBS accreditation for coach stewards.
Even given the players a lift to Barnsley when their coach broke down!

Piloted an online booking mechanism for away travel

Yes, but what’s actually done for the tangible benefit of members?

Expanded Exiles groups in UK and overseas and maintained their ticket benefits in situations where they wouldn’t have enough Ticekting points.
Every STAR member gets 20 extra Ticketing points every year of joining.
Continued to hold Fans Forums 3 times a year.
Continued to give a 10% discount voucher off merchandise at Megastore.
Gained access to Jazz Café on match days for members.
Kept members informed with Reading Matter magazine and fortnightly STAR Bulletins.
Kept supporters informed via page in club programme and own website.
Kept (adult) membership fee unchanged for 15 years at £10.

Successfully campaigned to get the number of Ticketing Points earned for away games doubled.

MEET THE BOARD

All STAR Board Members are volunteers, either elected by members or co-opted.

ian-maynard
Ian Maynard
Chair
roger
Roger Titford
Deputy Chair
paulamartin
Paula Martin
Deputy Chair, Membership
vicci
Vicci Elliot
Treasurer
teresahicks
Teresa Hicks
Secretary
colinbishop
Colin Bishop
Travel Organiser
Andrew Wearing
Andrew Wearing
Exiles
richardlanger
Richard Langley
Board Member
Kevin
Kevin Lenton
Assistant for Hall of Fame
IMG_0032
Sacha Liddiard
Facebook Comms
PV
Pete Vickery
Co-Opted Board Member
Steve B2
Steve Benton
Twiiter Comms, IT, Data Controller

Roger Titford – Communications & Heritage
Mel Bishop – STAR Travel, STAR Shop and Safeguarding Officer
Colin Bishop – STAR Travel
Paula Martin – Membership
Steve Benton – Data Controller
Kevin Lenton
Sacha Liddiard
Richard Langley
Jon Hall
Johnny Hunt
Sam Stephenson
Andrew Wearing – Exiles Co-ordinator

Co-Opted Board Members:

Pete Vickery

Interested in volunteering to help STAR? We would love to hear from you so drop us an email at info@star-reading.org

Media enquiries

Media enquiries should be sent to media@star-reading.org. Please note that although we have a number of volunteers monitoring this address they may not be in a position to respond immediately.